Terms
Last updated 13 November 2026
What flytag is
A place to keep your own professional documents, be reminded before they expire, show them to someone when asked, hear about work that fits you, and use a set of tools for the job. It is a filing cabinet, not an authority.
flytag is a professional document management and credential-sharing tool. It is not an aviation authority and does not replace official licences, certificates, company records, regulatory requirements or maintenance organisation procedures. Information extracted by AI must be reviewed by the user. A “Current” status in flytag only indicates that the stored document expiration date has not passed; it does not constitute regulatory verification, qualification approval or authorization to perform aircraft maintenance.
Your account
One account is one person, and it is the same account on the web and in the Android and iPhone apps. Keep your password to yourself: anyone who has it can see every document in your wallet. If you think someone else has it, change it and use “Sign out on all devices” from your profile.
We confirm your email address before you can sign in, by sending a link to it. An address we cannot reach is an account that cannot be recovered and a reminder that arrives nowhere, so it has to be one you actually read. If the message does not arrive you can ask for another, and if we cannot send it at all your account is still created and waiting — nothing is lost, and no wallet opens on an address nobody has answered.
You may delete your account at any time from Profile. Everything goes with it, immediately and permanently.
Your documents stay yours
Uploading a document gives us no ownership of it and no right to use it for anything except running the service for you — storing it, showing it back to you, reading it when you ask, checking it when a tool asks for a certificate, and serving it to whoever opens a link you created or a recruiter you answered. What we do with it is set out on the privacy page.
Upload only documents that are yours. A certificate belongs in one wallet: a file that is already in another account cannot be added to yours.
Reads
Having a document read by AI costs one read. Everything else — storing documents, packs, share links, reminders, the tools, answering recruiters, typing a credential in yourself — is free and has no limit.
Every account has 5 free reads a month. They come back on the 1st of each month (UTC) and do not carry over: the ones left unused at the end of a month are not added to the next. A document is read from the month’s free reads first, and from reads you have topped up only once those are gone. Reads you top up never expire.
No payment is being taken at present: nothing on this deployment charges a card, and the top-up screen grants reads without one. These terms will say otherwise before that changes.
With no reads left nothing stops. Documents still upload, still store, still sit in packs and still remind you — they are simply not read for you, and the form comes up empty to fill in.
Sharing
A share link is a secret: anyone holding it — and its password, if you set one — can see what it points at until it expires or you revoke it. Send it to the person who asked for it and no one else. Revoking is immediate, from your Shared links screen.
Job matches
Recruiters publish contracts here with the terms stated up front — the aircraft, the base, the rate, the rotation, the start date and what is covered. Every recruiter is checked by a person before it can publish one. A contract that fits reaches you under Job matches, decided by your credentials and the work you say you want; the recruiter is not told who it reached. You can silence a recruiter whose contracts you do not want.
Answering is always your choice and never automatic. An answer gives the recruiter the documents you pick, as a share link you can withdraw from Shared links at any time, together with your name, your email address, your phone number if you added one, and what you said about your work. What a recruiter has already read cannot be taken back.
What you agree with a recruiter is between you and the recruiter; flytag is not part of that agreement. If the terms you were offered were not the terms you were given, report it from your answer — the recruiter is not told who reported it.
Course listings
Beside a credential that is coming due, flytag shows courses that renew it. They are placed by training providers who pay for the place, and each is marked as a paid listing. Every training provider is approved by a person before anything of theirs is shown. A training provider is told how many people opened its listing, never who.
Tools
The tools are working aids. Each works from the figures you give it and the data it carries, and nothing in them replaces the approved data for your aircraft. Some open only once your profile is complete — what you do, and then a certificate for that trade with your name on it. Which tools are offered, and which of them are locked, can change.
What we do not promise
flytag is provided as it is. We work to keep it available and your documents intact, but we do not guarantee that it will be reachable at every moment, and it is not a system of record: keep your originals. An expiry reminder is a convenience, not a compliance control — staying current is yours to do.
AI reading is a shortcut for typing, and it can be wrong. Every read document is shown to you to check before it is saved, and what you confirm is what your credential says.
Ending it
You can leave whenever you like by deleting your account. We may close an account that is being used to break these terms — for fraud, or for uploading someone else’s documents — and will say why when we do.
Getting in touch
Write to support@flytag.app, or to support from Messages in the app. Both are read by the people who build flytag — anything about your account, your documents or this page goes there.
Changes
These terms will change as flytag does; the date at the top says when they last did. If a change materially reduces what you get, we will say so rather than quietly reissuing the page.